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Unified Communications For The Small Office 04-08-2010
Avaya scales down big company IP telephony features.

Now that office networks can handle phone calls as easily as Web traffic and e-mail, network equipment suppliers are offering products with many of the useful features that become possible when voice is treated as just another kind of data.

Some of these new "Unified Communications" systems let you browse the corporate directory on your computer screen and check off the names of people you want to include in a conference call; their numbers are then dialed automatically. Most systems also feature "presence," or the ability to see who is logged into their computer, who is away, who is on the phone and who has put up a "do not disturb" sign.
Source: [Forbes.com]

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