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VimpelCom Taps NICE for Enhancement of VoIP Services Across CIS
12-19-2008
Russian integrated operator VimpelCom has tapped advanced solutions provider NICE for the provision of additional VoIP contact centres, to enhance the services provided to customers in its domestic Russian market as well as across its Armenian, Kazakh, Ukrainian, and Uzbek markets. The NICE solutions will allow contact centre...
Source: [CommunicationsDirect]
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