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VOIP TECHNOLOGY
China's Largest E-commerce Company, Alibaba.com, Selects NICE Systems for its VoIP Contact Centers 12-23-2008
NICE Systems Ltd. , the global provider of advanced solutions that enable organizations to extract Insight from Interactions to drive performance, today announced that Chinese e-commerce giant Alibaba.com, the world's leading B2B e-commerce company, placed an initial order for NICE SmartCenter solutions for two of its VoIP contact centers.